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1) Your order is processed after the order placement process is complete.
2) It may take up to 48 hours to confirm payment with the bank.
3) Once payment is confirmed with the bank, your order is packed and shipped.
4) Once your order is shipped, you will receive an email with tracking details on your registered email.
5) Complaints for replacement of breakage or damaged products are acceptable only within 48 hours after delivery.
6) For any queries or details, mail us at info@deva-ansh.com.
7) Deva-Ansh Wellness may send you email/SMS communication relating to product information, promotional activities and offers on your registered contact details. To opt out, mail us at info@deva-ansh.com.
Orders can be cancelled only within 24 hours of order placement.
Refunds: We will give you a 100% refund in case of damaged goods or a broken bottle (excluding delivery charge and gift-wrapping where appropriate). Returns for refund must be received back into the warehouse within 15 days from the date of delivery. When returning goods, please quote the order number, your name, the name of the product and the reason for return. We do not refund postage expenses for returning goods.
Replacements: We ensure pickup is arranged at the earliest and ship the replacement as soon as we receive the item from our courier partner. Replacement is subject to availability of stock; in case a replacement is not available, we will refund the amount.
Deva-Ansh Wellness accepts the following forms of payment:
